Suonora Privacy Policy

Last Updated: March 27, 2025

1. Introduction

Welcome to Suonora, a platform offering text-to-speech (TTS) and speech-to-text (STT) services. This Privacy Policy explains how we collect, use, and protect your personal information when you access or use Suonora. By using Suonora, you agree to the terms of this Privacy Policy.

If you do not agree with any part of this Privacy Policy, please do not use Suonora.

2. Information We Collect

2.1. Information You Provide

When using Suonora, you may provide us with:

  • Name and Last Name
  • Email Address
  • Any content you input for conversion or interaction with our services

2.2. Information Collected Automatically

We may automatically collect basic usage data to help us improve the platform, such as:

  • Time and date of your visits
  • Features accessed
  • General device/browser information

2.3. Payment Information

All payments are handled securely by Stripe. We do not store your credit card or payment details on our servers.

3. How We Use Your Information

We use the information we collect to:

  • Provide and improve the Suonora platform
  • Manage user accounts and access
  • Send you important emails (e.g., confirmations, security updates)
  • Analyze performance and user behavior to improve the experience
  • Comply with legal obligations

We do not sell or rent your personal data.

4. GDPR and Data Protection

Suonora is committed to complying with the General Data Protection Regulation (GDPR) and other applicable privacy laws. We process your personal data based on:

  • Your consent
  • The need to perform a contract (e.g., delivering our services)
  • Our legitimate interests (e.g., platform improvement)
  • Legal obligations

You have the right to access, correct, delete, or restrict the use of your personal information. You can also object to processing or request data portability where applicable.

To make a request, contact us at:
privacy@suonora.com

We will respond within the timeframes required by law (typically 30 days).

5. Data Security

We use industry-standard security practices to protect your personal data. This includes:

  • Encrypted connections (HTTPS)
  • Secure storage of your data
  • Restricted access to authorized personnel only

While no system is 100% secure, we take reasonable steps to protect your information from unauthorized access, loss, or misuse.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer needed, we securely delete or anonymize your data.

7. Children's Privacy

Suonora is not intended for users under the age of 13 (or the age of digital consent in your country). We do not knowingly collect personal information from children. If we become aware that we've collected data from a child, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will update the "Last Updated" date and notify you when appropriate. Continued use of Suonora after changes means you accept the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us at:
privacy@suonora.com